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Frequently Asked Questions

Frequently Asked Questions

About the Program

What is this platform about?

This platform provides online community service programs designed to help individuals meet their requirements in a meaningful and convenient way.

Is this an acceptable form of Community Service for Court or Probation?

Yes. Our program is accepted by courts and probation departments across the country. All work you complete is supervised, reviewed, and signed for. The courses are time-tracked, professionally developed, and include written reflections that demonstrate accountability and personal growth, making it a legitimate and constructive alternative to traditional in-person community service.

How do I know this will be an acceptable form of Community Service?

Our program has been reviewed and supported by licensed professionals including therapists, doctors, and behavioral health experts, and is used by individuals across the country to meet community service requirements. Each lesson includes time-tracking, reflective assessments, and verifiable documentation of hours. All work is supervised by multiple people. We encourage you to check with your court, probation officer, school, or other authority in advance. If the program is not accepted by your jurisdiction after you enroll, we offer a money-back guarantee.

Is Acceptance Guaranteed?

Yes, you will be accepted into the program. Our community service options also have a No-Risk Acceptance Guarantee which means they are guaranteed to be accepted by your Jurisdiction or we give you a full refund. If needed, we are available to talk to case-workers, probation, school, or anyone who needs to verify our program. However, if the agency handling your case officially states that this program does not meet your requirements, we will issue a full refund.


Enrollment

Who can use this platform?

Anyone who needs to fulfill court-ordered, school-mandated, or personal development community service can use this platform. Click here to Enroll

What happens after I enroll?

Once you enroll, you can begin working on lessons immediately at your own pace — anytime, anywhere. You’ll receive a Letter of Enrollment right away, along with optional verification letters that you can provide to your judge, probation officer, or school to confirm the program's credibility before you begin. As you complete lessons, we track your hours and issue a Certified Work Log affirming the time you've spent. This log can be submitted to the court or supervising authority as proof of your completed community service. Click here to Enroll

Are the courses verified?

Yes, the veracity of our program has been designed and approved by experts and our lessons have been verified and accepted by Authorities around the USA.


Getting Started

How soon can I start?

You can literally start right now. Enroll here and get accepted immediately. Start working right away. Within the next few hours, you can complete a couple hours of community service. Work at your own pace, upto 10 hours per day.

How fast can I go?

Every minute you spend actively working counts toward your required hours. You’re free to work at your own pace—up to 10 hours per day. However, we recommend taking your time, ideally between 30 minutes to 2 hours per day. This program is designed to help you reflect, learn, and grow, and that process is most effective when you give yourself the space to absorb the lessons thoughtfully.

How do I track my service hours?

Once you click the button to complete a task or lesson, the system logs your hours. You can view your progress via the Hour-Log which is located in your account after you are enrolled. It is updated in real-time.


Having Problems?

I enrolled but I never got my login info.

During enrollment, we would have requested your name, date-of-birth, your email and allowed you to choose a password - if you gave us that information, then you should be enrolled and you can sign-in using your email address and password. If you were never asked for this information, then something must have went wrong. Please contact us and we will finish your enrollment for you.

I don't know my password.

If you never got a password, or, you forgot your password, Click here to contact us and we will help you.

I was doing work, then it said I am Not Logged-In.

If there is no activity on your end, the system may log you out after about 15 minutes. If this happens, you may be able to login again via another window and then it will allow you to continue submitting the previous lesson as long as you do not navigate away from that page.

I submitted a lesson, but it is not logging my hours.

This is a strange problem. IF something like this occurs, contact us right away so we can look into it. Click here to contact us

It says my account has been suspended for cheating.

Ouch! It looks like you were not engaging in good-faith. Our system tracks and monitors your activity, and we have supervisors that manually review all work - any cheating or attempts to circumvent the program can result in account suspension. Don't worry though, we allow second chances. Contact us and we can allow you to enroll again with a fresh start.


Privacy

Is my personal information kept private?

Yes, your personal information is private from outside parties. However, third parties such as courts or schools are be able to verify the authenticity of your Completion Certificate if you choose to provide it to them.

Are the reflective answers in the courses kept private?

All work done is supervised and reviewed by multiple people. Your relective answers will be anonymized before being reviewed by 3rd parties so your personal participant information is not revealed.

Account Deletion

Once you have completed your service obligations and no longer need access to our program, you can request the complete removal of your personal data. Simply email us, and we will permanently erase your account information from our system.